QUESTIONS

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Please read the following frequently asked questions.

If you cannot find an answer to your question, you are welcome to send it to us via the form – we will reply to you as quickly as possible.

F.A.Qs

Frequently Asked Questions
Is transport on the West Bank easy? Do Uber or Careem work there?

Transport on the West Bank is very easy. Uber or Careem are currently not yet available in Luxor, but taxis, Tuk-Tuks, and public buses are available to you at any time.

Can we check in late in the evening (e.g., around 23:30 with the Go Bus from Cairo)?

Yes, late check-in is fully available. Our team is ready to welcome you at any time; just please inform us of your expected arrival time in advance.

What does your all-inclusive plan include?

  • Our all-inclusive plan includes all daily meals (breakfast, lunch, and dinner) featuring fresh farm-to-table dining, along with selected soft drinks and hot beverages throughout the day.

 

What is the weather normally like during the first two weeks of January?

The weather in Luxor during early January is beautifully sunny and mild during the day (around 22°C), making it perfect for sightseeing, while evenings can get delightfully cool.

Do you have an airport transfer and how much does it cost?

Yes, we provide comfortable airport transfer services. Please contact our reservation team with your flight details to get the current rates and secure your booking.

How much do towels and bed linen cost for guests?

Fresh towels and premium bed linen are fully included in your room stay at no extra charge.

Is the hotel currently open and does it include access to the pool and breakfast?

Yes, we are fully open! All bookings include complimentary access to our outdoor swimming pool and a fresh daily breakfast.

Can we book multiple Deluxe rooms and apartments for a group?
Absolutely. We can accommodate group bookings across multiple Deluxe rooms and apartments. We recommend booking well in advance to ensure availability.
re there recommended transport options for an early departure (e.g., around 5:00 AM) to Hurghada?
Yes, we can arrange a reliable private taxi or private transfer for your early departure to Hurghada. Kindly request this at the reception at least 24 hours in advance.

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